Mobile Solutions Shares Best Practices to Manage Corporate DevicesJuly 23, 2020
1 – Mobile Trends
Mobility management can often feel like a shifting target, especially as environments become more complex and the technology continues to evolve. Implementing a complete mobility practice will ensure you and your organization are ready as the mobile workforce continues to grow.
“The global mobile workforce is set to increase to 1.87 billion people in 2022.” 1
The rise of the mobile worker means IT must support a growing number of mobile devices. All these devices are contributing to chronic IT overload. Here are a few stats that might surprise you:
- Gartner says that 33% of funded tech projects are on the backlog.
- 80% of IT budgets are trapped in support, system maintenance, upgrades and security patches.
- 20% or less remains for innovation, competitive advantage and revenue generating activities.
Now that you understand the need, let’s look at the elements of a mobility practice that can help solve for these pain points.
2 – Optimize, Secure, Manage
Optimize – Mobile expense management is the processes, assisted by specialized software, that an organization uses to optimize and manage the costs of their mobile environment. Click here to learn more.
Secure – Unified Endpoint Management enables organizations to provision corporate security policies such as encryption, multifactor authentication, apps and security credentials remotely, and before the asset reaches the hands of any employee. Click here to learn more.
Manage – Staging and kitting services significantly decrease the company resources involved in ensuring end users have the devices and resources they need to perform their role. Device reclamation services securely erase all corporate data on corporate-owned devices. Click here to learn more.
AOTMP says it’s not possible to optimize both hard and soft costs without technology.
But, these solutions are only as good as the support behind them. With a plethora of different SaaS solutions available, consider how to best address the specific needs of your environment while also putting your people first.
3 – Support
Thorough mobility support should include the following:
Cloud Based Portal
- Real-Time integration with carriers.
- Ability to support any carrier in the United States and Canada.
- Customized and automated reporting.
- Unlimited access for Administrators and End-Users.
24×7 Service Desk
- Guaranteed SLAs for all MACDs
- Support for Administrators and End-Users.
Customer Success Team
- Contractually guaranteed savings.
- Strategic initiatives.
- S.T.A.T.E of the account reports.
- Escalation Path.
About Mobile Solutions
Mobile Solutions is a SaaS provider of Managed Mobility Services (MMS) to the SMB and Mid-Size Enterprise market. Mobile Solutions’ clients utilize its management platform, MAX, to enable management of all aspects of their mobility spend, security and lifecycle of devices. Offerings include: MEM: Mobile Expense Management (Expense & Monitoring), UEM: Unified Endpoint Management (Security of Connected Devices), LCM: Lifecycle Management (Procure, Stage, Reclaim). The Company’s product suite enables organizations to reduce mobility spend, providing a tangible ROI while also streamlining internal workflows within a single portal to monitor all things mobility.